frequently asked questions

WHAT IS COCOLILY & CO.?
COCOLILY & CO. is a marketing portal with a team of professionals to help grow your business.
Think of us as your marketing team and a place for business to business collaborations PLUS business to consumer authentic connections.

WHAT INDUSTRIES ARE YOUR MEMBERS IN?
We tend to accept COCOLILY members in the following industries: fashion, beauty, entertainment, food, wellness, wedding, baby, children, travel, hospitality and events.  We focus on these industries as that is our background and feel we can genuinely assist based on our expertise and vision.

WHAT ARE THE BENEFITS OF PURCHASING A PACKAGE?
We strongly believe that authentically networking, supporting one another and lifelong learning are the key ingredients for the recipe of success. Our benefits reflect this and include one-of-a-kind opportunities to attend in-person gatherings; get advice from members on smart ways to balance your lifestyle and work; establish friendships with other like-minded individuals; and raise your professional profile.
COCOLILY & CO. can definitely add value to a brand or business, from organic networking, marketing and branding packages, online marketing to The COCOLILY Social. We invite you to review the full list of benefits.

Our network is made up of an accomplished, diverse and inspiring community of amazing brands and businesses.
Explore the package levels and apply for the one that best fits your business needs.

DO YOU OFFER DISCOUNTED OR COMPLIMENTARY PACKAGES?
At this time we do not provide discounts on the package levels nor do we provide complimentary services on any of the packages.

DO YOU HAVE ANY POLICIES OR CODE OF ETHICS FOR COMMUNITY MEMBERS?
Yes we do.  We genuinely care about our members and we ask that members care about the COCOLILY members as well.  Should you wish to join the COCOLILY community, you must agree to the Code of Ethics and follow our terms and conditions.  We want to ensure that everyone is on the same understanding that we strongly believe in respecting one another and building a supportive community.

I AM INTERESTED IN PARTNERING WITH COCOLILY & CO.
If your company recognizes the power of marketing to the modern entrepreneur & their lifestyle, we’d love to hear from you. To learn more about how COCOLILY & CO. works with brands, services, media partners, and advertisers, please visit our advertise page.

I AM INTERESTED IN INTERVIEWING SOMEONE AT COCOLILY.
Thanks for your interest in our team. For all press inquiries, please fill out the contact form.

WHAT IS YOUR REFUND AND CANCELLATION POLICY?
We do not provide refunds as this is a service-based business.  

PAYMENT & DELIVERY POLICY.
When you apply for a package, you may need to pay a deposit (depending your package selection) otherwise full payment is required. An invoice will be sent to you, on/around the 15th of the month you joined, for your yearly membership.  Once the payment is complete, you will receive an updated invoice via FreshBooks and you can follow the Welcome Package for all submissions/guidelines.

HOW DO I BOOK A PACKAGE?
Clients are accepted by review upon receipt of the application and, subject to space availability. We tend to approve applications in which we feel we can genuinely assist with marketing/branding and the applicant is aligned with the COCOLILY brand and code of ethics. Apply here and if your application is approved, we will notify you with further details. We thank all applicants for their interest in COCOLILY & CO.